Terms of Service

The content published on this website (sigmaorthopedics.com), including but not limited to text, graphics, images, videos, and other materials, is provided for general informational and educational purposes only. It is not intended to, and does not, constitute professional medical advice, diagnosis, or treatment.

Always seek the advice of Dr. McCormick or another qualified healthcare provider with any questions you may have regarding a medical condition, surgical procedure, or treatment plan. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

If you think you may be experiencing a medical emergency, call your doctor, dial 911 immediately, or go to the nearest emergency room. Sigma Orthopedics does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this website.

Reliance on any information provided by Sigma Orthopedics, its employees, contracted medical professionals, or other visitors to this website is solely at your own risk.

Scheduling Appointments

Appointments may be scheduled by contacting our office directly by phone at (332) 267-8918, by submitting the consultation request form on our website, or through our patient portal. Appointment requests submitted online are not confirmed until you receive a confirmation call or email from our scheduling team.

Cancellation & Rescheduling

We understand that schedules change. We ask that you provide at least 24 hours' advance notice if you need to cancel or reschedule your appointment. This courtesy allows us to offer your time slot to other patients who may be waiting for care.

• Cancellations made 24+ hours in advance: No charge.
• Cancellations made less than 24 hours in advance: May be subject to a late-cancellation fee.
• No-shows (failure to appear without notice): May be subject to a no-show fee and may affect future scheduling priority.
• Surgical procedure cancellations: Must be made at least 72 hours in advance to avoid cancellation fees and facility charges.

Late Arrivals

We make every effort to see patients at their scheduled time. Patients arriving more than 15 minutes late may need to be rescheduled to avoid disruption to other patients' care.

Same-Week Access

Sigma Orthopedics is committed to offering same-week consultations for new patients whenever clinically feasible. Availability is subject to Dr. McCormick's surgical schedule and cannot be guaranteed. We will make every effort to accommodate urgent orthopedic needs in a timely manner.

By accessing and using this website, you agree to use it only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You agree not to use this website:

• To transmit any unsolicited or unauthorized advertising or promotional material (spam).
• To impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
• To collect or store personal data about other users without their express consent.
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website.
• To introduce any viruses, trojan horses, worms, logic bombs, or other harmful or technologically malicious material.
• To attempt to gain unauthorized access to any part of the website or its related systems or networks.
• To submit false, misleading, or fraudulent information through any forms on this website.
• To harass, abuse, or harm Sigma Orthopedics staff, Dr. McCormick, or other users in any way.

Sigma Orthopedics reserves the right to terminate or restrict your access to this website at any time, without notice or liability, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or for any other reason.

Patient Portal & Online Communications

Communications submitted through our website forms or patient portal are not monitored in real time and should never be used for urgent or emergency medical matters. For urgent clinical concerns, please call our office directly at (332) 267-8918.

All content on this website — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of Sigma Orthopedics or its content suppliers and is protected by United States and international copyright laws.

Trademarks

The "Sigma Orthopedics" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sigma Orthopedics. You must not use such marks without the prior written permission of Sigma Orthopedics.

Permitted Use

You may access, view, and print individual pages from this website for your personal, non-commercial use only, provided that:

• You do not modify or alter the content in any way.
• You retain all copyright, trademark, and other proprietary notices contained in the original material.
• You do not use the content in a manner that suggests an association with Sigma Orthopedics or its products, services, or brands.
• You do not reproduce, distribute, display, sell, lease, transmit, or create derivative works from any content for commercial purposes.

Any other use of the materials on this website — including modification, distribution, transmission, republication, display, or performance — without the express written permission of Sigma Orthopedics is strictly prohibited.

Sigma Orthopedics may, from time to time, send you informational and promotional communications about our services, educational health content, special offers, and practice updates. By submitting your contact information through any form on this website, you acknowledge that you may receive such communications.

Consent to Receive Marketing Communications

Your consent to receive marketing or promotional messages is always voluntary. We will only send promotional email communications to individuals who have affirmatively opted in to receive them.

Types of Communications

• Appointment reminders and scheduling confirmations (transactional — not subject to opt-out under CAN-SPAM).
• Post-visit follow-up and care instructions (transactional — not subject to opt-out).
• Practice newsletters, health tips, and orthopedic education articles (promotional — opt-in required).
• Special offers, events, and limited-availability consultation announcements (promotional — opt-in required).
• New service or provider announcements (promotional — opt-in required).

Unsubscribe & Opt-Out

You may withdraw your consent to receive promotional communications at any time, free of charge, by: (a) clicking the 'Unsubscribe' link included in every promotional email we send; (b) replying STOP to any promotional SMS/text message; or (c) contacting our office directly at (332) 267-8918 and requesting removal from our marketing list.

Unsubscribe requests for promotional communications will be processed within 10 business days. Opting out of promotional communications does not affect transactional messages required for the administration of your care.

No Sale of Personal Information for Marketing

Sigma Orthopedics does not sell, rent, lease, or trade your personal contact information to third-party marketers. Any third-party service providers engaged to assist in delivering communications are contractually prohibited from using your data for their own marketing purposes.

Accuracy of Promotional Claims

All marketing materials and promotional claims are prepared in good faith and in accordance with applicable Federal Trade Commission (FTC) guidelines. Patient testimonials and outcome descriptions reflect real individual experiences; results are not guaranteed and individual outcomes may vary.

Sigma Orthopedics is committed to operating in full compliance with all applicable federal, state, and local laws and regulations governing healthcare providers, digital communications, and patient privacy.

CAN-SPAM Act Compliance

All commercial email communications sent by Sigma Orthopedics comply with the Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003 (CAN-SPAM Act), including:

• Accurate 'From,' 'To,' 'Reply-To,' and routing information in every email header.
• Honest and non-deceptive subject lines that reflect the actual content of the message.
• Clear identification that each commercial email is an advertisement, where required.
• Inclusion of our valid physical postal address: Sigma Orthopedics, New York, NY.
• A clear and conspicuous opt-out mechanism in every promotional email.
• Prompt processing of opt-out requests within 10 business days.
• No use of harvested, purchased, or scraped email lists.

Telephone Consumer Protection Act (TCPA)

Sigma Orthopedics complies with the TCPA when sending SMS/text message communications. We will only send text messages to individuals who have provided prior express written consent. Standard message and data rates from your mobile carrier may apply. You may revoke consent at any time by replying STOP to any text message from us.

Federal Trade Commission (FTC) Guidelines

Our marketing materials, patient testimonials, and outcome descriptions comply with FTC guidelines on endorsements and testimonials in advertising (16 CFR Part 255).

• Patient testimonials represent genuine, unsolicited patient experiences.
• Any material connection between Sigma Orthopedics and a reviewer is disclosed.
• Atypical results are clearly identified as such; typical results are described where data is available.
• We do not fabricate reviews, incentivize positive-only reviews, or suppress negative feedback in violation of FTC rules.

HIPAA & Patient Privacy in Marketing

Under HIPAA, we are prohibited from using your Protected Health Information (PHI) for marketing communications without your explicit written authorization, except where a HIPAA exception applies. We will never use your medical records, diagnosis information, or treatment history to target you with promotional content without your written consent.

New York State Law

Our communications and marketing practices comply with applicable New York State laws, including the New York SHIELD Act regarding data security and breach notification, and New York professional medical advertising standards established by the New York State Department of Health and the State Board for Medicine.

Reporting Compliance Concerns

If you believe you have received a communication from Sigma Orthopedics that violates these compliance standards, please contact us immediately at (332) 267-8918. We take all compliance concerns seriously and will investigate and respond promptly.

When you submit an appointment request, contact form, or patient intake form on our website, you will see the following opt-in checkbox. Checking this box constitutes your express written consent to receive automated text messages from Sigma Orthopedics via RingCentral.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SIGMA ORTHOPEDICS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Personal injury or property damage of any nature whatsoever.
• Unauthorized access to or use of our servers or any personal information stored therein.
• Any interruption or cessation of transmission to or from our website.
• Any bugs, viruses, trojan horses, or similar harmful code that may be transmitted to or through our website.
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the website.
• Decisions made based on information provided on this website, including medical, financial, or personal decisions.

These limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Sigma Orthopedics has been advised of the possibility of such damage.

Medical Outcomes Disclaimer

Patient testimonials, outcomes, and results described on this website represent individual experiences and may not reflect the outcomes of other patients. Surgical results vary based on many factors including individual patient anatomy, health status, and adherence to post-operative protocols. No guarantee of specific results is implied or expressed.

Third-Party Links

This website may contain links to third-party websites for your convenience and information. These links do not signify that Sigma Orthopedics endorses such websites or has any responsibility for their content.

Governing Law

These Terms of Service and your use of this website are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York.